EmailLive
Zorvex in motion
Each channel on its own is noise. Together, it's a conversation.
Unified inbox
Everything in one place
Email, WhatsApp, Instagram or your website form: Zorvex listens to every channel and centralises every conversation in a single inbox, with its context and without tabs scattered everywhere.
Inbox · Zorvex4 channels · 1 inbox
Channels
- EmailLive
- WhatsAppRolling out
- InstagramRolling out
- Web formLive
Conversations
- Laura G.EmailAny slot this week for the service?09:12
- Marc V.WhatsAppPerfect, I'll bring it in tomorrow at 10.09:04
- Web formWebQuote request: clutch replacement — Golf VII.08:47
- @carla.mrnInstagramDo you also take motorbikes? It's a Duke 390.08:31
- Jordi R.EmailGot the quote, go ahead with everything.Yesterday
Email and web form live today. WhatsApp and Instagram rolling out progressively.
Collecting it all is half the job. Answering well is the other half.
AI in action
Touch the settings. Watch it change.
The AI drafts by checking your store's data. You set the tone, the depth and the rules — and you decide what gets sent.
Reply tone
Depth
Rules
4/4 rules activeHi there! Your order #4821 shipped yesterday with SEUR and should arrive tomorrow. Here's your tracking link so you can follow it live. I'll let you know as soon as it's out for delivery, sound good? — Laura, Customer Care 😊
Customer
Where's my order?
DRAFT · not sent
Hi there! Your order #4821 shipped yesterday with SEUR and should arrive tomorrow. Here's your tracking link so you can follow it live. I'll let you know as soon as it's out for delivery, sound good? — Laura, Customer Care 😊
ReviewEdit
Context isn't magic: it's your data, connected.
Channels + Integrations
Zorvex connects both halves
Your customers write from everywhere. Your business lives in your tools. Zorvex replies by checking your Shopify orders and your Odoo invoices in real time.
Where your customers write
WhatsAppRolling out
InstagramRolling out
Where your business lives
ShopifyAvailable
Orders and customers, synced every 15 min
OdooAvailable
Invoice and refund lookups
ERP / CRMComing soon
More connections on the way
Power without control is worthless. Here, you're in charge.
Automation with control
Automate as far as you decide.
A three-position switch sets how much the AI does on its own. Start by reviewing every draft and let go at your own pace — and sensitive cases, whatever mode you're in, always go through your team.
Draft
The AI prepares every reply and you approve it. Nothing goes out without your sign-off.
Semi-automatic
Answers the routine instantly and checks with you on anything delicate.
Automatic
Replies on its own, with safety rules and every message logged.
Change mode whenever you want. No migrations, no separate setup.
Safe mode, always on
Sensitive cases never go out on their own. Refunds, cancellations and complaints drop to draft so your team decides — whatever mode you're in.
The AI never confirms refunds or promises actions on its own.
Automatic tickets
Every conversation arrives classified and prioritised. Urgent on top, no manual triage.
Escalation with context
When a person is needed, the ticket arrives ready: history, customer details and the proposed reply.
Real-time metrics
Automation and AI usage, always visible. You know what it's doing and what it costs.
Product
Why demanding teams choose it
No magic involved: take the work an AI does better off your team's plate, and give them back the time for the work that matters.
Less operational load from day one
The AI absorbs the repetitive requests — where's my order, send me the invoice, I want a return — and your team keeps the cases where a person makes the difference.
- Orders
- Invoices
- Returns
- Escalations
Control without chasing tabs
Activity, conversations and decisions in one clear flow, for business and for operations.
Quality that doesn't dilute as you grow
The same tone and the same judgement as volume, channels and companies grow.
You decide how much to delegate
Three control modes: from reviewing every reply before it goes out to delegating the conversation end to end. You switch modes when trust grows — not before.
4 → 1
four channels, one single inbox
0
lines of code to connect Gmail
3
control modes: from review-everything to fully delegated
100%
of AI replies logged and auditable
Why it's different
You've seen chatbots. This isn't one.
A typical chatbot
- Answers
Scripted and rigid. They break the moment the customer goes off-script.
- Setup
Weeks of drawing flows and rules.
- Escalation
Manual. By the time someone notices, it's late.
- Coverage
Business hours.
- Goal
Deflect the customer.
With Zorvex
- Answers
AI-generated, with the real context of your business.
- Setup
Live in hours, without writing code.
- Escalation
Automatic — and your team gets the whole conversation.
- Coverage
24/7, on every channel.
- Goal
Actually resolve the case.
Chatbots deflect. Help desks pile up. Zorvex resolves.
Whatever your sector: if your customers write to you, it fits.
Sectors
Built for high-volume operations
Retail
Reduce repetitive post-sale requests and improve response times.
SaaS
Scale support without increasing cost or overloading your team.
Telecom
Handle incidents, billing and escalations with full traceability.
Pricing
One plan per level of automation.
Start with team review and move to automatic once you trust the replies. Limits grow with you.
No lock-inCancel anytimeGuided activation by our team
Starter
€29/mo + VAT
Start automating
AI-assisted replies with team review before sending.
- 500 conversations/mo
- 1 email channel
- AI-assisted with manual review
- Basic knowledge base
- No full automation
- No Shopify / Odoo integrations
Pro
€79/mo + VAT
Automate your support
Semi-automatic multi-channel AI with order context.
- 2,000 conversations/mo
- Email live from day one
- WhatsAppin rollout
- Instagramin rollout
- Unified inbox
- Semi-automatic AI
- Tickets and automatic assignment
- Shopify: orders and customers, 15-min sync
- Replies with order context
Business
€179/mo + VAT
Scale your operation
Fully automatic AI over your orders and invoices.
- 8,000 conversations/mo
- Fully automatic AI
- Shopify: orders and customers, 15-min sync
- Invoice and returns lookup in Odoo
- Order Kanban
- Advanced metrics
- Per-client customization
Enterprise
Custom
Custom solution
For companies with SLAs, multi-brand or custom integrations.
- Custom conversation volume
- Service levels agreed for your operation
- Custom integrations
- Dedicated support
- Replies in seconds in automatic mode
- Every AI call is logged and auditable
- Team review whenever you turn it on
Frequently asked questions
How do I get started?
Request access and we activate a guided trial with your real cases. We onboard customers in phases, so our team sets you up with you — no lock-in.
Are WhatsApp and Instagram available?
They are in rollout: activated in phases per account validation. The email channel is live from day one.
Can I change plans?
Yes, at any time. Our team applies the change with no penalties or lock-in periods.
What if I exceed my conversation limit?
We alert you before you hit the limit. You can upgrade or expand volume without interruption.
Prices exclude VAT. Conversation limits are indicative and can be expanded based on your volume. WhatsApp and Instagram activate in phases per integration and account validation.
Your team no longer has to choose between speed and quality.
Sign in to the panel to manage your channels, messages, and AI responses.
We are rolling out self-serve sign-ups. For now, request access to get started.